MAINTENANCE INFORMATION

​

Before contacting maintenance or submitting a maintenance ticket, please note the following:

​

• Per lease agreement, tenants are responsible for

  • light bulb replacement

  • changing your furnace filters at least every three months

  • replace batteries in the smoke detectors

  • washer and dryer repair or replacements

  • pest care after 30 days of occupancy

​

• Please direct all calls to the maintenance phone number or submit a maintenance ticket 7 days a week. If the call is not answered please leave a detailed message or email maintenancebpmde@gmail.com. In the event of a true emergency, please contact (302) 660-5018. 

  • Emergency Situations include:

    • Fire (please call 9-1-1 first) 

    • Any police, fire or ambulance presence at the unit)

    • Flood or Exterior Water Intrusion

    • No heat or hot water